Privacy Policy.

Effective Date: 12/20/2025

Pepix Labs (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from pepixlabs.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.


Information We Collect.

Personal Information.

When you visit the Site or place an order, we may collect certain information, including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

  • Order and transaction details

We do not store full payment card numbers on our servers.


Automatically Collected Information.

When you browse the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and interactions

  • Referring URLs and timestamps

This data is used for security, analytics, and site performance optimization.


How We Use Your Information.

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your order or account

  • Provide customer support

  • Detect and prevent fraud or abuse

  • Improve our website and services

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.


Sharing Your Information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and analytics services

  • Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and only for authorized purposes.


Cookies & Tracking Technologies.

We use cookies and similar technologies to:

  • Maintain site functionality

  • Remember user preferences

  • Analyze site traffic and usage

You may disable cookies through your browser settings; however, some features of the Site may not function properly.


Data Retention.

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, and regulatory requirements

  • Resolve disputes and enforce agreements


Data Security.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


Your Rights.

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent where applicable

To exercise these rights, contact us at compliance@pepixlabs.com.


Third-Party Links.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


Research Use Notice.

Products sold by Pepix Labs are supplied strictly for laboratory research use only and are not intended for human or veterinary consumption. Personal data collected is used solely for lawful business operations related to research material supply.


Changes to This Policy.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


Contact Us.

If you have questions about this Privacy Policy or how your data is handled, contact us at:

📧 compliance@pepixlabs.com